Privacy Policy

Introduction

Our app, MLeads CRM Leads Sales Tracker (“we,” “our,” “us”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our services, including our website, Android and iOS applications, and Chrome Extension.

1. Use of Our Website, Applications, and Chrome Extension

  • You must be at least 13 years old to use our website, applications, and services. If you are not eligible to contract our services, you may need an adult to authorize your access and supervise your activities.
  • You may not use our website, applications, and services for any illegal or unauthorized purpose. Racism, sexism, and child abuse are strictly prohibited on this platform.
  • You must not violate any laws in your jurisdiction while using our services.
  • You may not use our website, applications, or Chrome Extension to harass, intimidate, or threaten others.
  • You may not upload or share any content that is defamatory, obscene, or discriminatory.

2. Data and Information Collection

Information Collected

  • Identifying Information: When you access our website, applications, or Chrome Extension, you may be required to provide identifying information (e.g., name, address, email, and phone number). This information is used to:

    • Communicate with you.
    • Secure your account.
    • Provide the best services possible.

  • Payment Information: Credit card details and billing information are collected securely for subscription payments based on the plan you choose.

  • Chrome Extension Data:

    • Lead Data: The Chrome Extension captures lead-related data (e.g., names, email addresses) from webpages you visit, as explicitly initiated by you.
    • Manual Input: Users can input or paste data into the Chrome Extension’s forms. This information is processed and uploaded to MLeads CRM as requested by the user.

Use of Collected Information

We use the information collected to:

  • Provide and improve our services.
  • Communicate updates, features, and promotional offers.
  • Analyze trends, diagnose technical issues, and prevent fraud.

Data Security

  • Personally Identifiable Information (PII) is encrypted in accordance with industry standards to prevent unauthorized access.
  • PII is never shared without your explicit consent unless required by law.

3. Information Security

  • We take reasonable measures to protect your data from unauthorized access, disclosure, and use.
  • Servers storing sensitive information are in secure environments and managed by professionals.
  • Employees are trained on privacy practices and only access data when necessary for their roles.

However, no method of transmission over the internet or electronic storage is entirely secure. You use our services at your own risk.

4. Children’s Privacy

  • Our services, including the Chrome Extension, are not directed at children under the age of 13.
  • We do not knowingly collect personal information from children. If we become aware of such data being collected, it will be deleted promptly.

5. Chrome Extension Permissions and Data Use

The Chrome Extension requires certain permissions to function effectively. These include:

  • activeTab: To scan webpages for lead data only when explicitly enabled by the user.
  • scripting: To inject scripts into webpages to extract names and email addresses.
  • storage: To store user preferences (e.g., API credentials) locally within the browser.
  • notifications: To provide feedback to the user (e.g., successful uploads, errors).
  • host permissions: To access and interact with webpage content for lead capture.

Note: The extension does not collect or process webpage content unless the user explicitly activates the functionality.

6. Ways We Collect and Use Your Information

  • Registration: Users must register and provide contact details to access the MLeads services.
  • Cookies: Cookies may be used to remember login sessions and improve the user experience.
  • Supplemental Information Requests: Occasionally, additional details may be requested for specific programs or promotions.
  • Surveys and Contests: Participation in surveys or contests is voluntary, and the information collected is used for improving services.
  • Lead Management: Data captured through the Chrome Extension is temporarily stored locally and uploaded to the MLeads CRM only upon user action.

7. Updates and Notifications

  • Service-related updates are communicated via email and notifications within the app or Chrome Extension.
  • Users cannot opt out of essential notifications regarding account security or service functionality.

8. User Controls and Opt-Out Options

  • Users can manage permissions and data-sharing settings within the Chrome Extension.
  • API credentials and preferences can be edited or deleted via the extension’s settings.

9. Sharing of Information

We may share aggregated, non-personally identifiable information with partners, advertisers, or third-party service providers. However:

  • Personally Identifiable Information will only be shared with your explicit consent or as required by law.
  • Data required by government or law enforcement agencies will be disclosed only when deemed necessary.

10. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on our website, and users are encouraged to review them periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the data practices of our Chrome Extension, please contact us at:

Email: info@myleadssite.com
Website: www.myleadssite.com

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